Call Centre & Customer Service , Hospitality & Tourism , Insurance & Superannuation , Information & Communication Technology , Sales
Tech
Blockchain
Use Cases
Customer Service Chatbots , Performance Monitoring and Coaching , Chatbots for Customer Service , Software as a Service (SaaS) , Chatbots for Lead Nurturing and Customer Service
Legal Research and Insights , Legal strategy and decision-making , Improved access to legal services , Focus on higher-value legal work , The impact on legal jobs , Regulation of legal technology